Full Service. Convenience. Turnkey.

Triangle, NC to The Coast.

About Our

Property Management company

Our approach is simple—clients come first. Rooted in the belief that when in service of others, every action should reflect kindness, honesty, integrity, and transparency. Coupled with our simplicity of service, these are the cornerstones of Turnkey Property Management.

At Turnkey Property Management, our forward-thinking and innovative approach to management as well as our commitment to focusing on utilizing the latest technology is what differentiates us from the competition.

Turnkey Property Management, an independent property management company, serves The Triangle to the Coast of North Carolina.

Our goal is to provide our clients with exceptional service at the best possible price.

property management company

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Rental Report

Full-Service Management

Turnkey Property Management offers services to handle all aspects of managing your property. This includes leasing, rent collection, maintenance, inspections, accounting reports and more.

Leasing Assistance

Leasing assistance is designed for property owners that want their property marketed, shown, and leased to a qualified tenant, but does not require further assistance after the tenant moves in.

View Our Listings

Our goal is to provide quality homes to quality tenants. We ensure exceptional service and attention throughout the tenancy. Search our rentals and let us know if you have any questions.

Raleigh, NC skyline at sunset with a train approaching downtown and modern high-rise buildings in view

Raleigh

Enjoy a concert in the City of Oaks. Support the Wolfpack or the Canes. Spend a whole day exploring an art museum or the State Fair. There's always something going on in Raleigh, no matter what the weather.

Tree-lined brick alley in Durham, NC, with outdoor dining and string lights overhead

Durham

The Bull City offers something for everyone, from Broadway shows to baseball games and food trucks to 5-star restaurants.

Classic red-brick academic building in Chapel Hill, NC, surrounded by bare trees in early spring

Chapel Hill

Chapel Hill, aka The Southern Part of Heaven, has great restaurants and beautiful neighborhoods. The sky is always Carolina Blue in this classic college town.

Waterfront properties in downtown Wilmington, NC, with historic buildings and a church in the background

Wilmington & The Coast

From the Riverwalk lined with restaurants, galleries and shops to the beautiful island beaches, Wilmington and The Coast offers a little something for everyone.

Client Reviews

Turnkey Property Management place picture
4.6
Based on 113 reviews
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Tiffany Ross profile picture
Tiffany Ross
19:32 24 Dec 25
Turnkey Property Management was professional, responsive, and attentive. I had a great experience with them as a tenant of a property they managed. I would highly recommend working with them for your rental needs!
Tiffany Ross profile picture
Tiffany Ross
19:32 24 Dec 25
Turnkey Property Management was professional, responsive, and attentive. I had a great experience with them as a tenant of a property they managed. I would highly recommend working with them for your rental needs!
Cynthia General profile picture
Cynthia General
14:53 06 Nov 25
I’ve had such a great experience with Turnkey Property Management! From the very beginning, their team has been kind, responsive, and easy to work with. They really go out of their way to make the rental process smooth and stress-free.
Any time I’ve had a question or maintenance request, it’s been handled quickly and with care. The staff is always friendly and professional, and it truly feels like they care about their tenants and the homes they manage.
I’m so grateful for their excellent communication and organization — it makes such a difference! I’d absolutely recommend Turnkey Property Management to anyone looking for a company that’s reliable, honest, and genuinely cares about providing a great experience.
Cynthia General profile picture
Cynthia General
14:53 06 Nov 25
I’ve had such a great experience with Turnkey Property Management! From the very beginning, their team has been kind, responsive, and easy to work with. They really go out of their way to make the rental process smooth and stress-free.
Any time I’ve had a question or maintenance request, it’s been handled quickly and with care. The staff is always friendly and professional, and it truly feels like they care about their tenants and the homes they manage.
I’m so grateful for their excellent communication and organization — it makes such a difference! I’d absolutely recommend Turnkey Property Management to anyone looking for a company that’s reliable, honest, and genuinely cares about providing a great experience.
Mary Richard profile picture
Mary Richard
20:05 20 Oct 25
I viewed this property twice on 707 Towne View Trail Garner nc! This real estate agency had not even viewed this property!! I asked for someone to meet me there after my second viewing and was told by Savannah that the company is too small to do that!! There were wires hanging down over the patio which is a code violation !! The storage area was not empty! Shower curtain and curtains left hanging from the previous tenant! Please read on their website the policy on tenant emergency and non emergency for any problems if something you need for repairs! A $100 if they think it wasn’t an emergency!! I had to drive to Raleigh to meet with the owner of this agency but could not answer many of questions!! Be aware ! Was told they all work from home a total of 3 people including the owner of the Agency!
Mary Richard profile picture
Mary Richard
20:05 20 Oct 25
I viewed this property twice on 707 Towne View Trail Garner nc! This real estate agency had not even viewed this property!! I asked for someone to meet me there after my second viewing and was told by Savannah that the company is too small to do that!! There were wires hanging down over the patio which is a code violation !! The storage area was not empty! Shower curtain and curtains left hanging from the previous tenant! Please read on their website the policy on tenant emergency and non emergency for any problems if something you need for repairs! A $100 if they think it wasn’t an emergency!! I had to drive to Raleigh to meet with the owner of this agency but could not answer many of questions!! Be aware ! Was told they all work from home a total of 3 people including the owner of the Agency!
mindy davis profile picture
mindy davis
14:38 21 Aug 25
Edit as of 8/21** I've since discovered black mold in the apartment, and they are either too cheap/negligent to eradicate the issue to ensure the safety of their residents. They now will not respond to my service requests, so I had to call the city of Raleigh out to inspect.

*Edit* I also now have a growing leak in my bathroom ceiling and did not hear back from the "emergency maintenance" line until the next business day, yet the lease says to report immediately and submit a service request. I called and texted the line with no response. I also never received a call from anyone as stated in the reply. I will be terminating my lease early but have to reside through a 60-day notice, which wasn't the biggest issue until my ceiling started leaking. Now not only do I have to reside through a 60-day notice while packing and prepping to move, but I will have to deal with repairs going on in that time frame as well.

As a leasing manager myself, I had higher expectations when I signed a lease with Turnkey Property Management—but my experience has been frustrating, disorganized, and mentally exhausting.

Even before move-in, communication was unreliable. I called multiple times trying to confirm the listing’s legitimacy (especially with scams being so common on Zillow), but no one ever answered. I’d only get a text or email hours later. This happened more than once and immediately gave me concerns.

I toured the apartment twice—over a week apart—and both times noticed bugs, including roaches and spiders. While I understand this can happen in vacant units, it’s management’s responsibility to walk and clean them regularly. As someone in the industry, I do this every day.

When I moved in on January 1st, the apartment was not in good condition. It was dusty throughout, multiple light bulbs were burnt out, a towel rack fell off the wall the first time I used it, and a closet door knob fell off due to stripped screws. While the lease says “cleanliness is subjective,” it’s clear this unit wasn’t properly prepped for move-in.

I was told I’d have access to A/C controls, but come spring, I realized I didn’t—and airflow was minimal. I reported the issue on 3/17. After multiple contractors confirmed the lack of airflow, a mini split wasn’t installed until 5/11. For nearly two months, I was asked to take and send photos of indoor temperatures—something that should never fall on a resident.

Shortly after being installed, the mini split started leaking, causing water damage and pink mold or mildew buildup. I had to constantly clean and dry the area myself. That leak wasn’t repaired until 7/21, nearly another two months later. And even now, the mini split only cools the room it’s in, not the full unit, even with fans running.

More recently, I discovered black mold and have been dealing with unexplained congestion and headaches. I asked the property manager for an air quality test to ensure there were no lingering spores, but she refused—stating it was probably from the HVAC leak and that since I cleaned it, it should be resolved. Yet in the same message, she admitted she and her team aren’t mold experts. That alone should have warranted professional testing.

They’ve also been charging me pet rent for one of my emotional support animals, saying my ESA letter must specifically list both animals. This has never been an issue at the three previous communities I’ve lived in, and it feels like an unnecessary and inconsistent policy.

This entire experience has taken a real toll on my mental health. I am currently consulting with my doctor about the anxiety and distress this situation has caused me. I genuinely feel unsafe, overwhelmed, and disrespected in my own home.

I’m writing this review to warn others. Based on what I’ve seen in other reviews, I fully expect a defensive or hostile reply—justifying these issues instead of taking accountability. I can only hope they don’t retaliate against me for speaking up. I regret signing this lease, and I’m just waiting for the day I can move on from this extremely unhealthy living situation.
mindy davis profile picture
mindy davis
14:38 21 Aug 25
Edit as of 8/21** I've since discovered black mold in the apartment, and they are either too cheap/negligent to eradicate the issue to ensure the safety of their residents. They now will not respond to my service requests, so I had to call the city of Raleigh out to inspect.

*Edit* I also now have a growing leak in my bathroom ceiling and did not hear back from the "emergency maintenance" line until the next business day, yet the lease says to report immediately and submit a service request. I called and texted the line with no response. I also never received a call from anyone as stated in the reply. I will be terminating my lease early but have to reside through a 60-day notice, which wasn't the biggest issue until my ceiling started leaking. Now not only do I have to reside through a 60-day notice while packing and prepping to move, but I will have to deal with repairs going on in that time frame as well.

As a leasing manager myself, I had higher expectations when I signed a lease with Turnkey Property Management—but my experience has been frustrating, disorganized, and mentally exhausting.

Even before move-in, communication was unreliable. I called multiple times trying to confirm the listing’s legitimacy (especially with scams being so common on Zillow), but no one ever answered. I’d only get a text or email hours later. This happened more than once and immediately gave me concerns.

I toured the apartment twice—over a week apart—and both times noticed bugs, including roaches and spiders. While I understand this can happen in vacant units, it’s management’s responsibility to walk and clean them regularly. As someone in the industry, I do this every day.

When I moved in on January 1st, the apartment was not in good condition. It was dusty throughout, multiple light bulbs were burnt out, a towel rack fell off the wall the first time I used it, and a closet door knob fell off due to stripped screws. While the lease says “cleanliness is subjective,” it’s clear this unit wasn’t properly prepped for move-in.

I was told I’d have access to A/C controls, but come spring, I realized I didn’t—and airflow was minimal. I reported the issue on 3/17. After multiple contractors confirmed the lack of airflow, a mini split wasn’t installed until 5/11. For nearly two months, I was asked to take and send photos of indoor temperatures—something that should never fall on a resident.

Shortly after being installed, the mini split started leaking, causing water damage and pink mold or mildew buildup. I had to constantly clean and dry the area myself. That leak wasn’t repaired until 7/21, nearly another two months later. And even now, the mini split only cools the room it’s in, not the full unit, even with fans running.

More recently, I discovered black mold and have been dealing with unexplained congestion and headaches. I asked the property manager for an air quality test to ensure there were no lingering spores, but she refused—stating it was probably from the HVAC leak and that since I cleaned it, it should be resolved. Yet in the same message, she admitted she and her team aren’t mold experts. That alone should have warranted professional testing.

They’ve also been charging me pet rent for one of my emotional support animals, saying my ESA letter must specifically list both animals. This has never been an issue at the three previous communities I’ve lived in, and it feels like an unnecessary and inconsistent policy.

This entire experience has taken a real toll on my mental health. I am currently consulting with my doctor about the anxiety and distress this situation has caused me. I genuinely feel unsafe, overwhelmed, and disrespected in my own home.

I’m writing this review to warn others. Based on what I’ve seen in other reviews, I fully expect a defensive or hostile reply—justifying these issues instead of taking accountability. I can only hope they don’t retaliate against me for speaking up. I regret signing this lease, and I’m just waiting for the day I can move on from this extremely unhealthy living situation.
Mary Aylin profile picture
Mary Aylin
13:23 30 Jul 25
I highly recommend Turnkey Property Management and A Cole Realty for my real estate needs. The team is professional, knowledgable and always willing to help.
Mary Aylin profile picture
Mary Aylin
13:23 30 Jul 25
I highly recommend Turnkey Property Management and A Cole Realty for my real estate needs. The team is professional, knowledgable and always willing to help.
Maica David profile picture
Maica David
19:35 17 Jul 25
Turnkey Property Management is incredibly organized and professional. They communicate clearly, stay ahead of deadlines, and make the entire process feel seamless. It’s clear they’re experienced and genuinely care about doing things the right way.

The team is knowledgeable, responsive, and truly has a handle on every part of the real estate process—from start to finish. Whether it's coordinating documents, handling timelines, or communicating with all parties involved, they stay on top of everything and make sure no detail is missed.

They’re professional, efficient, and always on top of every detail. Communication was clear throughout the process, and they made everything feel easy and stress-free. Highly recommend to anyone looking for a smooth and reliable real estate experience!
Maica David profile picture
Maica David
19:35 17 Jul 25
Turnkey Property Management is incredibly organized and professional. They communicate clearly, stay ahead of deadlines, and make the entire process feel seamless. It’s clear they’re experienced and genuinely care about doing things the right way.

The team is knowledgeable, responsive, and truly has a handle on every part of the real estate process—from start to finish. Whether it's coordinating documents, handling timelines, or communicating with all parties involved, they stay on top of everything and make sure no detail is missed.

They’re professional, efficient, and always on top of every detail. Communication was clear throughout the process, and they made everything feel easy and stress-free. Highly recommend to anyone looking for a smooth and reliable real estate experience!
Alyssa Marie De Luna profile picture
Alyssa Marie De Luna
18:28 17 Jul 25
Exceptional Service and True Peace of Mind!

I've had an outstanding experience with Turnkey Property Management! From day one, their team was professional, responsive, and incredibly knowledgeable about the North Carolina rental market. They took care of everything—from marketing my property and screening tenants to handling maintenance requests quickly and efficiently. I especially appreciate their transparency and detailed monthly reporting, which makes managing my investment completely stress-free. If you're looking for a reliable and trustworthy property management company, Turnkey is the best in the business. Highly recommend!
Alyssa Marie De Luna profile picture
Alyssa Marie De Luna
18:28 17 Jul 25
Exceptional Service and True Peace of Mind!

I've had an outstanding experience with Turnkey Property Management! From day one, their team was professional, responsive, and incredibly knowledgeable about the North Carolina rental market. They took care of everything—from marketing my property and screening tenants to handling maintenance requests quickly and efficiently. I especially appreciate their transparency and detailed monthly reporting, which makes managing my investment completely stress-free. If you're looking for a reliable and trustworthy property management company, Turnkey is the best in the business. Highly recommend!
Olivia Taylor-Washek profile picture
Olivia Taylor-Washek
18:24 17 Jul 25
Working with Turnkey Property Management has been a seamless and professional experience from start to finish. Their team is incredibly responsive, detail-oriented, and operates with complete transparency. Every question I had was answered promptly and thoroughly, and I always felt informed and confident throughout the entire process!

Handled everything with a level of care and integrity that’s honestly hard to come by in this industry. I truly appreciate their commitment to keeping both owners and tenants satisfied. If you’re looking for a reliable and professional property management company, I highly recommend Turnkey. They go above and beyond!
Olivia Taylor-Washek profile picture
Olivia Taylor-Washek
18:24 17 Jul 25
Working with Turnkey Property Management has been a seamless and professional experience from start to finish. Their team is incredibly responsive, detail-oriented, and operates with complete transparency. Every question I had was answered promptly and thoroughly, and I always felt informed and confident throughout the entire process!

Handled everything with a level of care and integrity that’s honestly hard to come by in this industry. I truly appreciate their commitment to keeping both owners and tenants satisfied. If you’re looking for a reliable and professional property management company, I highly recommend Turnkey. They go above and beyond!
yona simons profile picture
yona simons
20:28 06 Dec 24
Excellent staff and even better properties
yona simons profile picture
yona simons
20:28 06 Dec 24
Excellent staff and even better properties
Mia Wagener-Delph profile picture
Mia Wagener-Delph
14:38 08 Oct 24
I just have to say, my experience with Turnkey Property Management has been fantastic! From day one, they’ve made everything super easy and stress-free.

Moving in was a breeze. They walked me through everything and answered all my questions right away. The team is really friendly and you can tell they care about their tenants.

Whenever I’ve had a maintenance issue, they’ve jumped on it quickly. Whether it was a small fix or something bigger, their maintenance crew has always been professional and efficient. It’s such a relief to know they’re on top of things!

Communication has also been great. Their online portal for rent payments and maintenance requests is super easy to use.

Overall, I highly recommend Turnkey Property Management if you’re looking for a rental or a property manager. They really go above and beyond to make sure you’re happy!
Mia Wagener-Delph profile picture
Mia Wagener-Delph
14:38 08 Oct 24
I just have to say, my experience with Turnkey Property Management has been fantastic! From day one, they’ve made everything super easy and stress-free.

Moving in was a breeze. They walked me through everything and answered all my questions right away. The team is really friendly and you can tell they care about their tenants.

Whenever I’ve had a maintenance issue, they’ve jumped on it quickly. Whether it was a small fix or something bigger, their maintenance crew has always been professional and efficient. It’s such a relief to know they’re on top of things!

Communication has also been great. Their online portal for rent payments and maintenance requests is super easy to use.

Overall, I highly recommend Turnkey Property Management if you’re looking for a rental or a property manager. They really go above and beyond to make sure you’re happy!

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